Developing Emotional Intelligence - eLearning

Customizable Training Materials


Developing Emotional Intelligence - eLearning

Developing Emotional Intelligence - eLearning

Bring your training to the world!

$990.00

Each eLearning course includes:

Self-Paced Versions of our Training Materials
SCORM Packages Ready for Immediate Upload to your own LMS
HTML Web versions to be used on your intranet or password protected website

 

Monthly payment plans now available – call for details!


 Download A FREE Course

Taking control over the emotions that shape our lives can have powerful effects. Emotional intelligence (EI) is the ability to recognize and manage our emotions, behaviors, and impulses, as well as apply this knowledge to the world around us. It encourages self-awareness, internal motivation, and the exploration of diverse perspectives. Through effective and authentic communication, emotional intelligence will create positive relationships within any organization.

Emotional intelligence is a skill that can be developed, in which these skills will help you to maximize your personal and professional success. The Developing Emotional Intelligence course will provide participants with the tools to gain control over emotions, navigate challenging situations, and communicate empathetically. With emotional intelligence, you can build a happy and prosperous life.

 

 

Course Outline

Module One: Getting Started
  • Icebreaker
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives
Module Two: Introduction to Emotional Intelligence
  • Defining Emotional Intelligence
  • The Importance of EI
  • Who Needs It?
  • What Are Emotions?
  • EQ vs. IQ
  • Practical Illustration
  • Module Two: Review Questions
Module Three: The Components of EI
  • Self-Management
  • Self-Awareness
  • Social Skills
  • Internal Motivation
  • Empathy
  • Practical Illustration
  • Module Three: Review Questions
Module Four: Tools to Gain Control
  • Journaling
  • Meditation and Mindfulness
  • Identifying Emotional Triggers
  • Breathing Techniques
  • Taking a Break
  • Practical Illustration
  • Module Four: Review Questions
Module Five: Verbal Communication Skills
  • Active Listening
  • Asking Questions
  • Consider Your Audience
  • Choosing Your Words
  • Be Authentic
  • Practical Illustration
  • Module Five: Review Questions
Module Six: Nonverbal Communication Skills
  • Body Language
  • Tone Matters
  • Facial Expressions
  • Eye Con
  • Distance and Personal Space
  • Practical Illustration
  • Module Six: Review Questions
Module Seven: Managing Relationships With Others
  • Building Rapport
  • Respond, Don’t React
  • Show Gratitude
  • Finding Common Ground
  • Setting Boundaries
  • Practical Illustration
  • Module Seven: Review Questions
Module Eight: Overcoming Obstacles
  • Recognizing and Admitting Failure
  • Disagreeing Constructively
  • Staying Cool Under Pressure
  • Be Open to Perspectives
  • The Power of Forgiveness
  • Practical Illustration
  • Module Eight: Review Questions
Module Nine: Application to Business Practices
  • Working as a Team
  • Setting Business Goals
  • Interviewing for Successful Hires
  • Giving and Receiving Feedback
  • Customer Experience and Rapport
  • Practical Illustration
  • Module Nine: Review Questions
Module Ten: Benefits of Being Emotionally Aware
  • Strong Interpersonal Relationships
  • Able to Manage Change
  • Reduced Stress and Anxiety
  • Improved Decision Making
  • Boosts Employee Morale
  • Practical Illustration
  • Module Ten: Review Questions
Module Eleven: Making an Impact
  • Creating a Powerful First Impression
  • Maintaining Your Composure
  • Inspiring Leadership
  • Gaining Self-Confidence
  • Patience and Practice
  • Practical Illustration
  • Module Eleven: Review Questions
Module Twelve: Wrapping Up
  • Words from the Wise
  • Review of Parking Lot
  • Lessons Learned
  • Completion of Action Plans and Evaluations

Courseware.com is relied upon by hundreds of companies worldwide!

  • Since purchasing the course material I have already made my money back by conducting training in both customer service and workplace harassment. Both courses went very well. I am very happy with the material!

    Ashley Willis,
    Houston Training Solutions

    The training products I received from your company are fantastic! I am thoroughly impressed and they have far exceeded my expectations in quality and professionalism. The customer service and attention to detail provided is outstanding! You designed a training package that more than meets my needs. Thank you!

    Pamela Wiggins
    Wiggins Management & Consulting, LLC

  • Thank you so much for your note, and for the professionalism of all the Corporate Training Materials team, that made my dealing such a very pleasant experience.

    Mohamed Abdelrazek,
    Independent Trainer

    Thanks for the excellent experience we had with your organization.
    I know, it's been a year already and all what we have experienced is EXCELLENCE. We are very, very pleased and it was one of the best investments that we had during last year. I thank you again for the great assistance your material were to us, and for the great investment we had with your organization.

    Maisa Karkotli
    OUSOS HR & Institutional Development

  • When I came upon your training library I was intrigued. I not only purchased the soft skills package, my VP of HR suggested we get the Microsoft package as well.

    Peggy Ann Anderholm
    Manager, Education and Workforce Development
    Marvin Windows and Doors

    Thank you so very much for the entire set. I am very happy to see how professionally you have made each training module. I am sure this will help me a lot to start my training business. It has really saved my time.

    Charuhas
Privacy Policy
License Agreement

Copyright © Courseware.com All Rights Reserved.

Secure payments with