Accountability in the Workplace - Storyline

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Accountability in the Workplace - Storyline

Accountability in the Workplace - Storyline

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Accountability helps to ensure that every employee will take responsibility for their performance and behaviors, and continue to manage this responsibility. When we implement goals and communicate with one another, we can achieve powerful results. Building an accountable workplace requires strong teamwork and collaboration. Every team member must have a strong understanding of the values of the company and recognize the importance of their dedication, in order to attain success.


The Accountability in the Workplace course will provide you with informative tools and practical strategies that can be used to help empower the team to work towards achieving the benefits of accountability. Accountable employees will fuel performance and productivity, and generate an enhanced workplace.

Course Outline

Module One: Getting Started
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives
Module Two: What is Accountability?
  • Defining Accountability
  • Personal Accountability
  • Being Held Accountable
  • Accountability vs. Blame
  • Understanding the Importance
  • Case Study
  • Module Two: Review Questions
Module Three: Creating an Accountable Workplace
  • Modeling Accountability
  • Valuing Accountability
  • The Front-Loading Benefits
  • Teamwork
  • The Accountability Cycle
  • Case Study
  • Module Three: Review Questions
Module Four: The C’s of Accountability
  • Clarification
  • Common Purpose
  • Communication
  • Collaboration
  • Consequences
  • Case Study
  • Module Four: Review Questions
Module Five: Building Ownership
  • Ownership vs. Accountability
  • The Ownership Mentality
  • Why Does it Matter?
  • The Weight of Micromanaging
  • Sharing Your Vision
  • Case Study
  • Module Five: Review Questions
Module Six: Accountability in Leadership
  • What is Leadership?
  • The Role of the Organization
  • The Role of the Manager
  • The Role of the Employee
  • Strengthening Leadership Accountability
  • Case Study
  • Module Six: Review Questions
Module Seven: The Power of Goal-Setting
  • Setting SMART Goals
  • Who is Accountable?
  • Identifying Your “Why”
  • Goal Lengths
  • Remaining Loyal to Your Goals
  • Case Study
  • Module Seven: Review Questions
Module Eight: Feedback as a Tool
  • Choosing Positivity
  • Considering the Time Frame
  • Giving Feedback
  • Receiving Feedback
  • Creating an Action Plan
  • Case Study
  • Module Eight: Review Questions
Module Nine: Effective Delegation
  • What is Delegation?
  • How to Delegate
  • When to Delegate
  • Whom Should You Delegate
  • Dismissing Delegation
  • Case Study
  • Module Nine: Review Questions
Module Ten: Barriers to Accountability
  • Closed Communication
  • Failure to Meet Expectations
  • Lack of Self-Confidence
  • Lacking Alignment
  • Overcoming Obstacles
  • Case Study
  • Module Ten: Review Questions
Module Eleven: The Benefits of Accountability
  • Improving Performance
  • Building Trust and Integrity
  • Employee Engagement
  • Workplace Satisfaction
  • Dedication to Your Role
  • Case Study
  • Module Eleven: Review Questions
Module Twelve: Wrapping Up
  • Words from the Wise
  • Review of Parking Lot
  • Lessons Learned
  • Completion of Action Plans and Evaluations is relied upon by hundreds of companies worldwide!

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    Wiggins Management & Consulting, LLC
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