Administrative Support

Customizable Training Materials


Administrative Support

Administrative Support

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$699 USD

Each course kit now includes:

Training manuals and instructor's guide
Powerpoint slides and flip chart notes
Workshop activities and exercises

 

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Administrative assistants are a key part of most office environments. They work quietly in the background, ensuring that the business runs smoothly and efficiently. This workshop will give new administrative assistants tools that will make them that person that the office can't live without.

In the Administrative Support course, participants will learn the core skills that will help them use their resources efficiently, manage your time wisely, communicate effectively, and collaborate with others skillfully.

The practices presented in this course may take time to be a part of your daily work routine. However, making the commitment to consistently apply the concepts every day is the key to changing and adopting new behaviors in a short amount of time.

 

 

Course Outline

Module One: Getting Started
  • Icebreaker
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives
Module Two: Getting Organized, Part One
Module Three: Getting Organized, Part Two
Module Four: Managing Time
Module Five: Getting It All Done On Time
Module Six: Special Tasks
Module Seven: Verbal Communication Skills
Module Eight: Non-Verbal Communication Skills
Module Nine: Empowering Yourself
Module Ten: The Team of Two
Module Eleven: Taking Care of Yourself
Module Twelve: Wrapping Up

Customer Reviews

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Each courseware kit contains everything
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