Course Outline
Module One: Getting Started
- Icebreaker
- Housekeeping Items
- The Parking Lot
- Workshop Objectives
Module Two: The Basics (I)
- What is Performance Management?
- How Does Performance Management Work?
- Tools
- Case Study
- Review Questions
Module Three: The Basics (II)
- Three Phase Process
- Assessments
- Performance Reviews
- Case Study
- Review Questions
Module Four: Goal Setting
- SMART Goal Setting
- Specific Goals
- Measurable Goals
- Attainable Goals
- Realistic Goals
- Timely Goals
- Monitoring Results
- Case Study
- Review Questions
Module Five: Establishing Performance Goals
- Strategic Planning
- Job Analysis
- Setting Goals
- Motivation
- Case Study
- Review Questions
Module Six: 360 Degree Feedback
- What is 360 degree Feedback?
- Versus Traditional Performance Review
- The Components
- Case Study
- Review Questions
Module Seven: Competency Assessments
- Competency Assessment Defined
- Implementation
- Final Destination
- Case Study
- Review Questions
Module Eight: Kolb's Learning Cycle
- Experience
- Observation
- Conceptualization
- Experimentation
- Case Study
- Review Questions
Module Nine: Motivation
- Key Factors
- The Motivated Organization
- Identifying Personal Motivators
- Evaluating and Adapting
- Case Study
- Review Questions
Module Ten: The Performance Journal
- Record Goals and Accomplishments
- Linking with Your Employees or Managers
- Implementing a Performance Coach
- Keeping Track
- Case Study
- Review Questions
Module Eleven: Creating a Performance Plan
- Goals
- Desired Results
- Prioritization
- Measure
- Evaluation
- Case Study
- Review Questions
Module Twelve: Wrapping Up
- Words from the Wise
- Review of Parking Lot
- Lessons Learned
- Completion of Action Plans and Evaluations