Course Outline
Module One: Getting Started
- Icebreaker
- Housekeeping Items
- The Parking Lot
- Workshop Objectives
Module Two: Creating the Program
- Performing a Needs Analysis
- Writing the Basic Outline
- Researching, Writing, and Editing
Module Three: Choosing Your Delivery Methods
- Basic Methods
- Advanced Methods
- Basic Criteria to Consider
Module Four: Verbal Communication Skills
- Listening and Hearing: They Aren’t the Same Thing
- Asking Questions
- Communicating with Power
Module Five: Non-Verbal Communication Skills
- Body Language
- It’s Not What You Say, It’s How You Say It
Module Six: Overcoming Nervousness
- Preparing Mentally
- Physical Relaxation Techniques
Module Seven: Creating Fantastic Flip Charts
- Required Tools
- The Advantages of Pre-Writing
- Using Colors Appropriately
- Creating a Plan B
Module Eight: Creating Compelling PowerPoint Presentations
- Required Tools
- Tips and Tricks
- Creating a Plan B
Module Nine: Wow ‘Em with the Whiteboard
- Traditional and Electronic Whiteboards
- Required Tools
- Using Colors Appropriately
- Creating a Plan B
Module Ten: Vibrant Videos and Amazing Audio
- Required Tools
- Tips and Tricks
- Creating a Plan B
Module Eleven: Pumping it Up a Notch
- Make Them Laugh a Little
- Encouraging Discussion
- Dealing with Questions
Module Twelve: Wrapping Up
- Words from the Wise
- Review of Parking Lot
- Lessons Learned
- Completion of Action Plans and Evaluations