Course Outline
Module One: Getting Started
- Housekeeping Items
- The Parking Lot
- Workshop Objectives
- Action Plans and Evaluation Forms
- Pre-Assignment
- Pre-Test
Module Two: Understanding Confidence
- Defining Confidence and Assertiveness
- Types of Confidence
- The Benefits of Assertiveness
- Distinguishing the Styles
- Signs of Low Self-Confidence
- Practical Illustration
- Module Two: Review Questions
Module Three: Characteristics of Confidence
- Self-Awareness
- Responsible
- Optimistic
- Courageous
- Humble
- Practical Illustration
- Module Three: Review Questions
Module Four: The Barriers to Success
- Fear of Failure
- Self-Doubt
- Being Indecisive
- Comfort Zones
- The Harm of Comparison
- Practical Illustration
- Module Four: Review Questions
Module Five: Powerful Tools
- Positive Rephrasing and Affirmations
- Morning Routines
- Using Visualization
- Meditation and Mindfulness
- Learn New Skills
- Practical Illustration
- Module Five: Review Questions
Module Six: Communicating With Confidence
- Sounding Confident
- Using Body Language
- Questions and Curiosity
- Dressing the Part
- Tone and Audience
- Practical Illustration
- Module Six: Review Questions
Module Seven: Developing Assertiveness
- Learning to Say No
- Recognize Rights and Values
- Be Expressive
- Be Decisive
- Anticipate Setbacks
- Practical Illustration
- Module Seven: Review Questions
Module Eight: Projecting Confidence
- Interviews/First Impressions
- Networking
- Presentations
- Virtual
- Meetings
- Practical Illustration
- Module Eight: Review Questions
Module Nine: Personal Empowerment
- Overcoming Our Fears
- Setting Goals
- Identifying Strengths
- Setting Personal Boundaries
- Positive Social Connections
- Practical Illustration
- Module Nine: Review Questions
Module Ten: Handling Difficult Situations
- Delivering Criticism
- Receiving Criticism
- Dealing With Aggressive Behavior
- Dealing With Passive Behavior
- Negotiating
- Practical Illustration
- Module Ten: Review Questions
Module Eleven: Building Confidence in Others
- Listen to Learn
- Celebrate Successes
- Embrace Failure
- Delegate Important Tasks
- Value Opinions
- Practical Illustration
- Module Eleven: Review Questions
Module Twelve: Wrapping Up
- Words from the Wise
- Review of Parking Lot
- Lessons Learned
- Completion of Action Plans and Evaluations