If you don't feel worthy, and/or you don't know how to express your self-worth when communicating with others, life can be very painful. These skills will provide opportunities and benefits to your participants in their professional and personal lives.
The Assertiveness And Self-Confidence workshop will give participants an understanding of what assertiveness and self-confidence each mean (in general and to them personally) and how to develop those feelings in their day-to-day lives.
These skills will encompass many aspects of your participant's lives and have a positive effect on all of them.
Course Outline
Module One: Getting Started
- Icebreaker
- Housekeeping Items
- The Parking Lot
- Workshop Objectives
Module Two: What Does Self-Confidence Mean To You?
- What is Assertiveness?
- What is Self-Confidence?
- The Four Styles
Module Three: Obstacles to Our Goals
- Types of Negative Thinking
- Case Study
- Personal Application
Module Four: Communication Skills
- Listening and Hearing: They Aren't the Same Thing
- Asking Questions
- Body Language
Module Five: The Importance of Goal Setting
- Why Goal Setting is Important
- Setting SMART Goals
- Our Challenge to You
Module Six: Feeling the Part
- Identifying Your Worth
- Creating Positive Self-Talk
- Identifying and Addressing Strengths and Weaknesses
Module Seven: Looking the Part
- The Importance of Appearance
- The Role of Body Language
- First Impressions Count!
Module Eight: Sounding the Part
- It's How You Say It
- Sounding Confident
- Using 'I' Messages
Module Nine: Powerful Presentations
- What to Do When You're on the Spot
- Using STAR To Make Your Case
Module Ten: Coping Techniques
- Building Rapport
- Expressing Disagreement
- Coming to Consensus
Module Eleven: Dealing with Difficult Behavior
- Dealing with Difficult Situations
- Key Tactics
Module Twelve: Wrapping Up
- Words from the Wise
- Review of Parking Lot
- Lessons Learned
- Completion of Action Plans and Evaluations
Module Eight: Projecting Confidence
- Interviews/First Impressions
- Networking
- Presentations
- Virtual
- Meetings
- Practical Illustration
- Module Eight: Review Questions
Module Nine: Personal Empowerment
- Overcoming Our Fears
- Setting Goals
- Identifying Strengths
- Setting Personal Boundaries
- Positive Social Connections
- Practical Illustration
- Module Nine: Review Questions
Module Ten: Handling Difficult Situations
- Delivering Criticism
- Receiving Criticism
- Dealing With Aggressive Behavior
- Dealing With Passive Behavior
- Negotiating
- Practical Illustration
- Module Ten: Review Questions
Module Eleven: Building Confidence in Others
- Listen to Learn
- Celebrate Successes
- Embrace Failure
- Delegate Important Tasks
- Value Opinions
- Practical Illustration
- Module Eleven: Review Questions
Module Twelve: Wrapping Up
- Words from the Wise
- Review of Parking Lot
- Lessons Learned
- Completion of Action Plans and Evaluations
