Course Outline
Module One: Getting Started
- Icebreaker
- Housekeeping Items
- The Parking Lot
- Workshop Objectives
Module Two: Introduction to Lean Six Sigma
- What is Six Sigma?
- What is Lean?
- The History
- Elements of Lean Six Sigma
- Who Needs Lean Six Sigma?
- Practical Illustration
- Module Two: Review Questions
Module Three: Lean Six Sigma Principles
- Focus on the Customer
- Find the Root Cause
- Eliminate Waste to Create Flow
- Communicate With the Team
- Flexible and Responsive Environment
- Practical Illustration
- Module Three: Review Questions
Module Four: The Phases of Six Sigma (DMAIC)
- Define
- Measure
- Analyze
- Improve
- Control
- Practical Illustration
- Module Four: Review Questions
Module Five: The Phases of Six Sigma (DMADV)
- Define
- Measure
- Analyze
- Design
- Verify
- Practical Illustration
- Module Five: Review Questions
Module Six: Waste Management
- Muda, Muri, Mura
- The Wastes of Lean
- Value-Added vs. Non-Value-Added
- The Laws
- The Cost of Waste
- Practical Illustration
- Module Six: Review Questions
Module Seven: The Principles of Lean Manufacturing
- Value
- Value Stream
- Flow
- Pull
- Perfection
- Practical Illustration
- Module Seven: Review Questions
Module Eight: Project Selection and Management
- Selecting and Scoping Projects
- Project Management
- Kaizen
- Change Management
- Leadership Skills
- Practical Illustration
- Module Eight: Review Questions
Module Nine: Lean Six Sigma Techniques
- Brainstorming
- The S System
- Benchmarking
- Poka-yoke
- Gemba Walk
- Practical Illustration
- Module Nine: Review Questions
Module Ten: Tools to Drive Change
- Value Stream Mapping
- Pareto Chart
- Cause-and-Effect Analysis
- The Whys
- Histogram
- Practical Illustration
- Module Ten: Review Questions
Module Eleven: Business Advantages
- Error Reduction
- Increased Revenue
- Reduced Costs
- Customer Loyalty
- Employee and Team Development
- Practical Illustration
- Module Eleven: Review Questions
Module Twelve: Wrapping Up
- Words from the Wise
- Review of Parking Lot
- Lessons Learned
- Completion of Action Plans and Evaluations