Managing Workplace Harassment

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Managing Workplace Harassment

Managing Workplace Harassment

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Oh, you may say, “not in my office,” or “not our team,” but workplace harassment is an increasing issue in the organizations today. It can come in the form of a slap, a phrase, an email, or reassignment of duties. Harassment is not okay and it is illegal. Harassment needs to be reported so that the company can handle the issue properly and remediate any future problems.

Our Managing Workplace Harassment workshop provides guidance for an ever changing work environment. Your participants will recognize the necessity for the whole organization to be on board with monitoring and reporting any issues. This workshop will also help in fostering a safer and more productive workplace.

Course Outline

Module One: Getting Started
  • Icebreaker
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives
Module Two: Discrimination
  • Gender
  • Race
  • Religion
  • Disability
  • Case Study
  • Module Two: Review Questions
Module Three: Physical
  • Hitting
  • Threatening Behavior
  • Destroying Property
  • Workplace Homicide
  • Case Study
  • Module Three: Review Questions
Module Four: Verbal
  • Yelling
  • Insulting
  • Ordering
  • Blaming
  • Case Study
  • Module Four: Review Questions
Module Five: Sexual
  • Touching
  • Gestures
  • Sharing Inappropriate Photos
  • Sharing Inappropriate Jokes
  • Case Study
  • Module Five: Review Questions
Module Six: Psychological
  • Isolating
  • Discrediting
  • Disparaging
  • Contesting
  • Case Study
  • Module Six: Review Questions
Module Seven: Cyberbullying
  • Sending Humiliating Mass Emails
  • Sending Harassing Emails
  • Emailing Lies to Others
  • Monitoring Policy
  • Case Study
  • Module Seven: Review Questions
Module Eight: Employer Responsibility
  • Understanding Federal and State Laws
  • Recordkeeping
  • Investigating Complaints
  • Remediating Harassment
  • Case Study
  • Module Eight: Review Questions
Module Nine: Stopping Harassment Before It Happens
  • Developing Anti-Harassment Policy
  • Regularly Updating Policy
  • Training Employees
  • Emphasizing Consequences for Non-Compliance
  • Case Study
  • Module Nine: Review Questions
Module Ten: Reporting Harassment
  • Filing with Human Resources ASAP
  • Keeping Detailed Records
  • EEOC
  • Filing a Lawsuit
  • Case Study
  • Module Ten: Review Questions
Module Eleven: Handling Harassment Complaints
  • Create a Step-by-Step Process
  • Publish the Process
  • Train Employees
  • Retaliation
  • Case Study
  • Review Questions
Module Twelve: Wrapping Up
  • Words from the Wise
  • Review of Parking Lot
  • Lessons Learned
  • Completion of Action Plans and Evaluations

Customer Reviews

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Each courseware kit contains everything
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  • Since purchasing the course material I have already made my money back by conducting training in both customer service and workplace harassment. Both courses went very well. I am very happy with the material!

    Ashley Willis,
    Houston Training Solutions

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    Wiggins Management & Consulting, LLC
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