Course Outline
Module One: Getting Started
- Icebreaker
- Housekeeping Items
- The Parking Lot
- Workshop Objectives
Module Two: Preparing for Change
- Defining Your Strategy
- Building the Team
Module Three: Identifying the WIIFM
- What's In It For Me?
- Building Support
Module Four: Understanding Change on an Individual Level
- Clearing
- Programming
- Processing
Module Five: Leading and Managing the Change
- Preparing and Planning
- Delegating
- Keeping the Lines of Communication Open
- Coping with Pushback
Module Six: Gaining Support
- Gathering Data
- Addressing Concerns and Issues
- Evaluating and Adapting
Module Seven: Making it all Worthwhile
- Leading Status Meetings
- Celebrating Successes
- Sharing the Results and Benefits
Module Eight: Using Appreciative Inquiry
- The Four Stages
- The Purpose of AI
- Examples and Case Studies
Module Nine: Bringing People to Your Side
- A Dash of Emotion
- Plenty of Facts
- Bringing it All Together
Module Ten: Building Resiliency
- What is Resiliency?
- Why is it Important?
- Five Easy Steps for the Leader and the Individual
Module Eleven: Building Flexibility
- What is Flexibility?
- Why is it Important?
- Five Easy Steps for the Leader and the Individual
Module Twelve: Wrapping Up
- Words from the Wise
- Review of Parking Lot
- Lessons Learned
- Completion of Action Plans and Evaluations